πŸ‡ΏπŸ‡¦ Built for South Africa

Healthcare that
actually works.

One platform connecting patients with doctors, pharmacies, labs, specialists, and medical aids. From booking to prescription to delivery, completely digital, completely secure.

βœ“ Free for patients βœ“ POPIA compliant βœ“ HPCSA-verified doctors
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19+

Provider types

Doctors, pharmacies, labs & more

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100%

Digital workflow

From consult to delivery

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Medical Aid

Ready

All major SA schemes supported

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SAHPRA

Cannabis licensed

Compliant prescribing & dispensing

Sound familiar?

SA healthcare is broken by design

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Prescription roulette

Your doctor faxes a script. The pharmacy can't read it. You drive back. The medication is out of stock. You repeat this next month.

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Medical aid chaos

Submit a claim. Wait 30 days. Get a letter asking for more documents. Submit again. The benefit year resets. Start over.

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Referral black holes

Your GP refers you to a specialist. You're handed a piece of paper with a number. You call. They're fully booked. You forget. Nothing happens.

ELMED fixes all of this. One login. Every provider. Zero paperwork.

How it works

Your entire healthcare journey
in one flow

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1

Book

Find a doctor or specialist. Choose online or in-person. Same-day slots available.

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2

Consult

Video or text consultation. Your doctor records clinical notes and ICD-10 codes.

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3

Prescribe

Digital prescription sent directly to your preferred pharmacy. No faxes. No lost scripts.

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4

Claim

Medical aid claim submitted automatically. Real-time authorisation for chronic and acute meds.

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5

Deliver

Pharmacy dispenses and delivers to your door, or you collect at any time. Refills in 2 taps.

Medical Aid

Finally, claims that just happen

ELMED is connected to all major South African medical aid schemes. When your doctor completes your consultation, a claim is submitted automatically. No forms. No fax. No follow-up calls.

  • βœ“ Real-time benefit checking before you even book
  • βœ“ Pre-authorisation for specialists, procedures and chronic meds
  • βœ“ Co-payment calculation shown upfront
  • βœ“ Claim status visible in your patient portal
  • βœ“ Dispute resolution handled digitally
Discovery Bonitas Momentum Medshield Bestmed GEMS Fedhealth + all other schemes

Medical Aid Claim

Discovery Health, Comprehensive

Approved
Consultation feeR850.00
Scheme paysR850.00
Your co-paymentR0.00

Prescription, Auto-routed

At Pharmacy

Sent to: Clicks Pharmacy, Rosebank

Estimated ready: Within 2 hours

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Doctor / GP

Consultations, ICD-10, e-Prescribing

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Pharmacist

Dispensing, inventory, refills

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Laboratory

Bookings, results, critical alerts

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Radiologist

Worklist, DICOM-ready reports

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Specialist

Referral queue, authorisations

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Rehab Therapist

HEP, outcomes, billing

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Dentist

Procedures, X-rays, claims

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Optometrist

Exams, Rx lenses, frame shop

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Midwife

Antenatal, postnatal, maternity

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Psychiatrist

Mental health, mood tracking

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Oncologist

Cancer care coordination

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Cannabis Doctor

SAHPRA-compliant prescribing

For providers

Grow your practice.
We handle everything else.

No more chasing payments. No more fax machines. No more lost referrals. ELMED gives every type of healthcare provider a professional digital portal with billing, scheduling, prescriptions and communications built in.

  • βœ“ Weekly payouts directly to your bank account
  • βœ“ Medical aid claims processed automatically
  • βœ“ Digital prescriptions and referral letters
  • βœ“ Instant lab results and radiology reports in your portal
  • βœ“ Patient messaging, reminders and telehealth
  • βœ“ Platform fee as low as 3%, no monthly subscription
Join as a Provider β†’

Transparent pricing

No surprises. No subscriptions.

Patients pay nothing. Providers pay a small platform fee only when they earn.

FOR PATIENTS

Free

Always and forever

  • βœ“ Book any type of consultation
  • βœ“ Manage your prescriptions
  • βœ“ View lab results and reports
  • βœ“ Track medical aid claims
  • βœ“ Mood journal and health history
  • βœ“ Secure messaging with providers
Register as Patient
FOR PROVIDERS

3–6%

Platform fee per transaction only

  • βœ“ GP consultations: 5% (min R10)
  • βœ“ Pharmacy orders: 3% + R5 flat
  • βœ“ Lab tests: 4% (min R8)
  • βœ“ Specialist/Rehab: 5% (min R10)
  • βœ“ Cannabis scripts: 6% (min R25)
  • βœ“ No monthly fees, no setup costs
Join as Provider

Built to be trusted

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POPIA Compliant

Full data subject rights, audit trail, and Information Officer designation. Your data never leaves SA servers.

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HPCSA Verified

Every doctor and specialist is manually verified against the Health Professions Council of South Africa register.

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SA Payment Gateways

PayFast and Yoco, trusted South African payment processors with PCI-DSS compliance.

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SAHPRA Licensed

Cannabis prescribers and dispensaries are licensed under the South African Health Products Regulatory Authority.

FAQ

Common questions

Yes. Creating a patient account and using all patient features is completely free. You only pay for the healthcare services you use (consultations, medicines, lab tests, etc.) at normal market rates.
No. ELMED works for both insured and uninsured patients. If you have medical aid, we'll automatically submit claims on your behalf. If you pay out-of-pocket, you get the same digital experience.
Yes. Every doctor, specialist and allied health professional on ELMED is manually verified against the HPCSA (Health Professions Council of South Africa) register before their first consultation.
For stable chronic conditions, your doctor can authorise repeat refills directly through the platform. You request a refill from your patient portal, your doctor reviews and approves it, and the pharmacy dispenses, no visit needed.
When a prescription is issued, it routes electronically to your preferred pharmacy. The pharmacy contacts you when it's ready. Most network pharmacies offer same-day delivery or collection.
Register, upload your HPCSA certificate and practice number, and we verify within 24 hours. Once approved, your profile is live and patients can book with you immediately.
All data is encrypted in transit and at rest. ELMED is fully POPIA compliant. Data is hosted on South African servers. We never share patient data with third parties without explicit consent.
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South Africa deserves better healthcare.

Join patients and providers across South Africa who have moved to ELMED. It starts with one free registration.

No credit card required Β· POPIA compliant Β· Verified by HPCSA